Benefit Summary

Founded in 2002, Teladoc is a national network of physicians who use electronic health records, telephone consultations and online video consultations to diagnose, recommend treatment and write short-term, non-DEAcontrolled prescriptions, when appropriate. Teladoc doctors have an average of 15 years of practice experience and are board-certified in internal medicine, pediatrics and family medicine. Consultations are available 24/7/365 with no fees and no time limit, allowing members to access quality care from wherever they are as opposed to more traditional and expensive settings like the doctor’s office, urgent care or emergency room.

From your home, office, hotel room, or vacation campsite, simply make a phone call, and in most cases, speak to a doctor in less than 30 minutes, with an average call back time of less than 10 minutes. When you call Teladoc, you will always speak to a doctor who lives and works in the United States and is licensed to practice medicine in your state. Teladoc is also the only telemedicine provider able to treat children from 0-17¹ . It’s health care that fits in the palm of your hand.

member satisfaction rate with Teladoc.

of Teladoc members resolved their medical issue with Teladoc

Call Teladoc

  • When your physician is not available
  • For non-emergent medical care
  • After normal hours of operation
  • When on vacation or a business trip
  • For second opinions
  • To avoid germ filled waiting rooms
  • Instead of missing work

Teladoc Treats Non-Emergency Medical Issues such as:

  • Cold and Flu symptoms
  • Bronchitis
  • Allergies
  • Poison Ivy
  • Pink eye
  • Urinary tract infection
  • Respiratory infection
  • Sinus problems
  • Ear infection
  • and more!
Teladoc is simply a more convenient way for you to resolve many of your medical issues.



¹Consults for children under the age of 18 must be accompanied by a parent, guardian, or approved consenter.

First consult in AR and DE will be by video, after that it can be phone or video.

© 2017 Teladoc, Inc. All rights reserved. Teladoc and the Teladoc logo are registered trademarks of Teladoc, Inc. and may not be used without written permission. Teladoc does not replace the primary care physician. Teladoc does not guarantee that a prescription will be written. Teladoc operates subject to state regulation and may not be available in certain states. Teladoc does not prescribe DEA controlled substances, non-therapeutic drugs and certain other drugs which may be harmful because of their potential for abuse. Teladoc physicians reserve the right to deny care for potential misuse of services.

VERY IMPORTANT: IN LIFE THREATENING EMERGENCIES, CALL 911 or go directly to the nearest hospital emergency room for treatment. If 911 is not available in your area, call the local police/fire department or go directly to the nearest hospital or emergency room.