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Features

  • Average savings of 44% with a potential of up to 75% (based on 2014 national program savings data)
  • Accepted at over 62,000 participating pharmacies nationwide, including major chains and independent pharmacies
  • Can be used for all prescription drugs, both brand-name drugs and generics
  • Members will always receive the lowest price available on your prescription purchase

Savings

  • FAMILIES WITH LIMITED OR NO PRESCRIPTION COVERAGE can reduce out of pocket costs
  • INDIVIDUALS WITH PRESCRIPTION COVERAGE can reduce the cost of medications that are not covered
  • SENIORS WITH MEDICARE PART D can save on prescriptions that are EXCLUDED from coverage

Honored at Over 62,000 Participating Pharmacies, Including:

Plus Thousands of Additional Chains and Independent Pharmacies Nationwide.

DISCOUNT ONLY - NOT INSURANCE. Discounts are available exclusively through participating pharmacies. The range of the discount will vary depending on the pharmacy or provider chosen and services rendered. The program does not make payments directly to the pharmacies or providers. Members are required to pay for all health care services. You may cancel your registration at any time or file a complaint by contacting Customer Care. This program is administered by Medical Security Card Company, LLC of Tucson, AZ.

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Nationwide Provider

Aetna Open Choice® PPO Network is a Preferred Provider Organization (PPO), or network of doctors and healthcare facilities that agree to provide services at a pre-negotiated, reduced rate. Containing more than 850,000 participating physicians and ancillary providers and 6,900 hospitals, Aetna’s network provides services with strong, negotiated rates, helping you to save on the cost of healthcare.

Aetna’s Added Healthcare Services

Aetna’s network provides our members with the benefit of Aetna’s specialty programs, including dialysis, lab services and transplant services.

Locate Preferred Providers

With Aetna’s comprehensive provider participation, many of your preferred doctors may already be in the Aetna network. To verify whether or not a doctor or healthcare facility participates, visit http://www.aetna.com/docfind/custom/mymeritain.

Important Steps to Remember

Members need to show their ID card when they visit a doctor or facility and they should request that a copy is placed in their file. Their ID card identifies Aetna as their PPO network. This can help to ensure they receive all applicable network discounts.

For any questions regarding the Aetna Open Choice® PPO Network, contact Meritain Health customer service at (866) 596-5817.

 

Your membership plan includes the MultiPlan Limited Benefit Plan Network through MultiPlan, Inc. You now have access to the largest primary PPO (Preferred Provider Organization) in the nation, which offers you:

Choice - Broad access to nearly 4,700 hospitals, 95,000 ancillaries and more than 700,000 healthcare professionals.

Savings - Negotiated discounts that result in significant cost savings when you visit in-network providers, helping to maximize your benefits. A MultiPlan Limited Benefit Plan logo on your health insurance card tells both you and your provider that a MultiPlan discount applies.

Quality - MultiPlan applies rigorous criteria when credentialing providers for participation in the MultiPlan Limited Benefit Plan Network, so you can be assured you are choosing your healthcare provider from a high-quality network.

Find a MultiPlan Limited Benefit Plan Network Provider

MultiPlan can help you find the provider of your choice. Simply call MultiPlan's Customer Service Monday through Friday from 8 a.m. to 8 p.m. (Eastern Standard Time) and identify yourself as a health plan participant accessing MultiPlan Network for Limited Benefit plans. You may also search online at www.multiplan.com:

  1. Click on Find a Provider
  2. Click on the Select Network button and choose MultiPlan
  3. Click on Limited Benefit Plan
  4. Type in your search criteria and location

If you are currently seeing a doctor or other healthcare professional who does not participate in the MultiPlan Limited Benefit Network, you may use the Online Provider Referral System. On the Home page, click on Information for Health Plan Members, and then click on Nominate a Provider, which allows you to nominate the provider in just minutes using an online form. When you complete the form, MultiPlan will contact your nominee to determine whether the provider is interested in joining. If so, they will follow up to recruit the provider.

Confirm Participation in the MultiPlan Network

It is your responsibility to confirm your provider or facility’s continued participation in the MultiPlan Limited Benefit Plan Network and accessibility under your benefit plan. When scheduling your appointment, specify that you have access to the MultiPlan Network through your Health Depot membership plan, confirm the provider’s current participation in the MultiPlan Limited Benefit Plan Network, their address and that they are accepting new patients. Please also be sure to follow any preauthorization procedures required by your plan (usually a telephone number on your ID card). In addition, to ensure proper handling of your claim, always present your current benefits ID card upon arrival at your appointment.

Please note: MultiPlan, Inc. and its subsidiaries are not insurance companies, do not pay claims and do not guarantee health benefit coverage.

Benefit Summary

Access to a national network of over 65,000 vision providers in 26,000+ locations, including LensCrafters®, Sears Optical® , Target Optical®, JCPenney Optical® and most Pearle Vision® locations. Members enjoy their choice of participating independent optometrists, ophthalmologists and opticians located throughout the country.

Vision Care Services In-Network Member Cost Out-of-Network Reimbursement
Exam With Dilation as Necessary $5 off routine
$5 off contact lens fit & follow-up
N/A
N/A
Complete Pair Eyeglasses Purchase Discounts*: Frame, lenses, and lens options must be purchased in same transaction to receive full discount
Frames 35% off retail price N/A
Standard Plastic Lenses
Single Vision
Bifocal
Trifocal
Standard Progressive Lens
 
$50
$70
$105
$135
 
N/A
N/A
N/A
N/A
Lens Options (paid by the member and added to the base price of the lens)
UV Treatment
Tint (Solid and Gradient)
Standard Plastic Scratch Coating
Standard Polycarbonate
Standard Anti-Reflective Coating
Other Add-Ons and Services
$15
$15
$15
$40
$45
20% off retail price
N/A
N/A
N/A
N/A
N/A
N/A
Contact Lenses
Conventional
Disposable
15% off retail price
0% off retail price
N/A
N/A
Laser Vision Correction
Lasik or PRK** from U.S. Laser Network
15% off the retail price or 5% off the promotional price N/A
Frequency
Examination
Lenses and Contact Lenses
Frame
Unlimited
Unlimited
Unlimited
N/A
N/A
N/A
*Items purchased separately will be discounted 20% off the retail price

THIS IS NOT INSURANCE

Not all discounts available at all providers. Members must pay for products or services at the time they are purchased. This program will provide savings over the normal cost.

**Since LASIK or PRK vision correction is an elective procedure, performed by specially trained providers, this discount may not always be available from a provider in your immediate location.

For Lasik providers, call (877) 5LASER6 (552-7376) or visit www.eyemedlasik.com and request the discount authorization.

Member will receive a 20% discount on those items purchased at participating providers that are not specifically covered by this Discount design. The 20% discount may not be combined with any other discounts or promotional offers, and the discount does not apply to EyeMed Provider’s professional services, or contact lenses. Retail prices may vary by location. Please note, all dependents are eligible for discounts with all discount plans.

Limitations/ Exclusions

  • Orthoptic or vision training, subnormal vision aids, and any associated supplemental testing
  • Medical and/or surgical treatment of the eye, eyes, or supporting structures
  • Corrective eyewear required by an employer as a condition of employment, and safety eyewear unless specifically covered under plan
  • Services provided as a result of any Worker’s Compensation law
  • Discount is not available on those frames where the manufacturer prohibits a discount

 

Beneficiary Support Services

Coping with loss and grieving can be very difficult. Unfortunately, it’s also a time when you must make important decisions in a short amount of time. As a beneficiary of a life insurance policy from Principal Life Insurance Company, you have access to services, information and support to help you.

Grief Support

It’s important to take care of yourself and find ways to cope with your loss. With Grief Support Services, provided by Magellan Health Services, you can talk to a professional 24/7 for confidential guidance and coping strategies, get referrals to local legal services¹, get referrals to community resources, and conduct a private self-screening for depression – all at no cost to you.

In addition, you have access to information (paper or online) regarding wellness and health topics, legal tools and forms², grief and loss, depression, stress and sleep-loss self-assessments, talking to children about death and parenting and eldercare concerns.

If you need assistance beyond the scope of the service, a counselor can help you find an affordable solution. You’re responsible for any fees resulting from referrals outside of Grief Support Services.

Financial Services

The money you receive can impact your financial future. Experienced financial professionals from The Principal® can offer a variety of products and services to help you plan your future.

Legal Documents

Your loss may result in the need to take a closer look at your own legal documents. To help, Principal Life has arranged for online access to a Will & Legal Document Center provided by ARAG®. This service is free and available to you for three months to create the following legal documents:

  • Will – Specifies what happens to your property when you die and who executes your estate. Also lets you name a custodian for your minor children.
  • Living Will – Informs health care providers and your family about your desires for medical treatment if you are unable to speak for yourself.
  • Healthcare Power of Attorney – Grants someone permission to make medical decisions if you can’t make them yourself.
  • Durable Power of Attorney – Grants someone permission to make financial decisions if you can’t make them yourself.

¹ Participants are referred to a local lawyer. A consultation is available by phone or in person, and there is no charge for up to one one-hour consultation per topic per year. Additional legal services are available at discounted rates.
² Only available online.

Magellan

Magellan is committed to helping people resolve work and personal issues. With a nationwide network of clinical providers, Magellan specializes in managed mental health and substance abuse services, as well as  employee assistance/work-life programs.

ARAG

ARAG offers a comprehensive suite of legal and financial solutions that provide smart and trusted resources to educate, prevent and resolve legal and financial matters. This empowers people to protect their families, finances and future.

These value-added services are not a part of the insurance contract and may be changed or discontinued at any time. Principal Life has arranged with Magellan Health Services to make grief support services available to life insurance beneficiaries. Magellan Health Services is solely responsible for the services they provide. The use of the services provided by ARAG® Services, LLC should not be considered as a substitute for consultation with an attorney. Principal Life Insurance Company is not responsible for any loss, injury, claim, liability, or damages related to the use of the ARAG legal document service. Magellan Health Services and ARAG Services, LLC are not members of the Principal Financial Group®.

 

Will & Legal Document Center

If you were to die without a Will or an up-to-date one, would your loved ones know your wishes? If you fell ill unexpectedly, is there someone who can make medical decisions for you? Are your legal and financial documents all in one place?

Now you have help. As a member covered by group term or voluntary term life insurance from Principal Life Insurance Company, you have free access to resources from the Will & Legal Document Center provided by ARAG® Services, LLC.

 

Legal Documents

Without a Will, dividing up assets or designating a custodian for minor children can fall to the mercy of your state’s laws.

With ARAG’s free online resources, you or your spouse can draft a:

  • Will – Specifies what happens to your property when you die and who executes your estate. Also lets you name a custodian for your minor children, saving you approximately $558.¹
  • Living Will – Informs health care providers and your family about your desires for medical treatment if you are unable to speak for yourself.
  • Healthcare Power of Attorney – Grants someone permission to make medical decisions if you can’t make them yourself.
  • Durable Power of Attorney – Grants someone permission to make financial decisions if you can’t make them yourself.
  • Medical Treatment Authorization for Minors – Grants parental consent to treat a child in the event a parent isn’t present.

You also have access to:

  • Personal Information Organizer – Creates a one-step directory of personal and financial information as well as funeral arrangements.
  • Estate planning education and tools – View a variety of articles and links to legal information.

 

Protection From Identity Theft

Identity thieves can steal your identity, wreaking havoc on your credit rating and finances. In fact, the Federal Trade Commission estimates that as many as 9 million Americans have their identities stolen each year.²

With ARAG’s free online resources, you can download:

  • An Identity Theft Prevention Kit to help protect you from becoming a victim of identity theft.
  • An Identity Theft Victim Action Kit to help speed your recovery should you become a victim of identity theft.

¹ Based on average attorney hours to prepare a Will (ARAG Network Attorney estimates) and average U.S. attorney rate of $284/hour for attorneys with 11-15 years of experience (Survey of Law Firm Economics, 2009).
² www.ftc.gov/bcp/edu/microsites/idtheft/consumers/about-identity-theft.html.

 

Travel Assistance

You, your spouse and dependent children (whether traveling together or separately) have access to travel assistance services provided by AXA Assistance (travel, medical, legal and financial assistance plus emergency medical evacuation benefits) when traveling domestically or internationally 100 or more miles away from home for up to 120 consecutive days.

Information and Assistance

Pre-trip and Cultural Information Services

  • Visa and passport requirements
  • Travel advisories and customs information
  • Immunization/inoculation requirements and insect precautions
  • Cultural information
  • Consular/embassy locations and referrals
  • Currency exchange rates
  • Local voltage information

Personal Assistance Services

  • Lost/stolen documents (passports, driver’s license, credit cards, etc.)
  • Lost luggage
  • Emergency telephone interpretation
  • Urgent message relay
  • Emergency cash and bail assistance
  • Legal referrals
  • Political evacuationn

Medical Assistance Services

  • Medical/dental referrals
  • Hospital admission guarantee and discharge planning
  • Medical pre-certification and referral management
  • Lost prescription and eyeglass/contact assistance
  • Medical monitoring
  • Replacement of medical devices
  • Shipment of medication
  • Pet housing and return

Emergency Medical Transportation Services

• Emergency medical transportation to a different facility if medically necessary
• Medically supervised repatriation
• Return of dependent child(ren)
• Transportation of a family member to join patient
• Transportation for traveling companion following an evacuation or repatriation
• Return of mortal remains

AXA Assistance will pay up to $200,000 per person per trip to provide emergency medical transportation or return of mortal remains, including equipment and personnel. The participant is responsible for any medical expenses incurred.
There are no registration or enrollment forms to fill out. Travel assistance is available 24 hours a day, 365 days a year by calling AXA Assistance’s highly trained staff who will ensure that your call is handled promptly.
Treatment must be authorized and arranged by AXA Assistance USA, Inc. designated personnel to be eligible for services under this program. No claims for reimbursement will be accepted. Limitations may apply.

Exclusions

Services will not be provided or available for any loss or injury that is caused by, or results from:

  1. Suicide, attempted suicide or any intentionally self-inflicted injury while sane or insane (in Missouri, sane only)
  2. Act of declared or undeclared war; political evacuation not subject to this exclusion
  3. Participating in, or practicing for, professional sports
  4. Piloting or learning to pilot or acting as a member of the crew of any aircraft
  5. Contributory cause was the commission of or attempt to commit a felony by the insured person or the insured person’s being engaged in an illegal occupation
  6. Normal childbirth, normal pregnancy (except complications of pregnancy) or voluntary induced abortion
  7. Mental or nervous condition, unless hospitalized
  8. Participating in maneuvers or training exercises of an armed service, except while participating in weekend or summer training for the reserve forces of the United States, including the National Guard

Participants are responsible for any incurred fees or expenses. Insured transportation services are administered by AXA Assistance USA, Inc., and underwritten by a third party licensed insurance company. This service is not part of any Principal Life insurance contract and may be changed or discontinued at any time. The Principal Financial Group® is not responsible for any loss, injury, claim, liability or damages related to the use of the AXA Assistance service. AXA Assistance is not a member of the Principal Financial Group.

Health Care Discounts Disclosure

Not Available in AK, OK, UT, VT, WA. If members move to one of those states, their discount medical benefits will terminate.
The discount medical, health and drug benefits (The Plan) are NOT insurance, a health insurance policy, a Medicare Prescription Drug Plan or a qualified health plan under the Affordable Care Act.
The Plan provides discounts for certain medical services, pharmaceutical supplies, prescription drugs or medical equipment and supplies offered by providers who have agreed to participate in the Plan. The range of discounts for medical, pharmacy or ancillary services offered under The Plan will vary depending on the type of provider and products or services received. The Plan does not make and is prohibited from making members’ payments to providers for products or services received under The Plan. The Plan member is required and obligated to pay for all discounted prescription drugs, medical and pharmaceutical supplies, services and equipment received under The Plan, but will receive a discount on certain identified medical, pharmaceutical supplies, prescription drugs, medical equipment and supplies from providers in The Plan. The Discount Medical Plan Organization/Discount Plan Organization is Alliance HealthCard of Florida, Inc., 5005 LBJ Freeway, Suite 1500, Dallas, Texas 75244. You may call 214-436-8882 or email customerservice@premierhsllc.com for more information or visit myhealthaccountmanager.com for a list of providers. The Plan will make available before purchase and upon request, a list of program providers and the providers’ city, state and specialty, located in the member’s service area. Alliance HealthCard of Florida, Inc. does not guarantee the quality of the services or products offered by individual providers. You have the right to cancel your membership at any time. If you cancel your membership within 30 days of the effective date, you will receive a full refund of all periodic charges. The processing fee is non-refundable except in AR, MD and TN. To cancel you must, notify the Health Depot Association verbally or in writing; notify Health Depot Association at 2601 Network Blvd, Suite 500, Frisco, TX 75034 or by calling 214-436-8882. We will stop collecting membership fees in a reasonable amount of time, but no later than 30 days after cancellation. Any complaints should be directed to Alliance HealthCard of Florida, Inc. at the address or phone number above. Upon receipt of the complaint, member will receive confirmation of receipt within 5 business days. After investigation of the complaint, Alliance HealthCard of Florida, Inc. will provide member with the results and a proposed resolution no later than 30 days after receipt of the complaint.
Note to DE, IL, LA, NE, NH, OH, RI, SD, TX, and WV consumers: If you remain dissatisfied after completing the complaint system, you may contact your state department of insurance.
Note to MA consumers: The plan is not insurance coverage and does not meet the minimum creditable coverage requirements under M.G.L. c. 111M and 956 CMR 5.00.

New Apps for Members & Kids!

Mobile apps make it easier than ever to keep your mouth healthy and manage your benefits.

Members App

United Concordia Dental

Get Benefits & Oral Health Information on the Go!

  • Find a dentist near you
  • Learn about oral health and wellness
  • Access your benefits information in your My Dental Benefits account
  • Get a virtual ID card

Kids App

Chomper Chums™

Make Brushing Fun for Kids!

  • Use two-minute brushing timer
  • Develop proper brushing habits
  • Encourage healthy eating
  • Interact with fun, loveable and animated animal characters

Karis360_sm

Healthcare Navigator

Karis360 members never face the healthcare world alone. Each member has access to an expert Advisor to help address healthcare needs and concerns.

  • Looking for a Physician or Hospital?  Karis360 Advisors will find quality physicians, specialists and surgeons in the member’s area who focus on the member’s unique healthcare needs.
  • Need Alternative Treatments?  Advisors help find alternative care in areas like Chiropractic, Acupuncture, Homeopathic and Naturopathic.
  • Health Cost Estimates  Cost estimates for various outpatient procedures are provided so members know what to expect.
  • Medical Records Transfer  Karis360 Advisors organize the seamless transfer of member medical records between providers.
  • Insurance Policy Assistance  Advisors can help clarify health insurance benefits as well as help resolve issues and expedite solutions.
  • Elder Care Solutions  Members get help with finding assisted living facilities, coordinating home health, Medicare questions, VA benefits, supplemental insurance and more.
  • Appointment Scheduling  Advisors are happy to schedule primary care and specialist visits, labs, imaging, flu shots and more.

Bill Negotiator

With two-thirds of all bankruptcies in America including a medical bill debt component, the Bill Negotiator becomes important as we assist members in avoiding financial hardship and possible bankruptcy.

  • Medical Bill Negotiation  Karis360 Advisors will assign a dedicated Patient Advocate to work directly with a member’s healthcare provider (doctor’s offices, hospitals, etc.) to help reduce their medical bills. Members provide a written estimate stating the bill will likely total over $2,000 and Advisors will pre-negotiate the potential medical bills easing stress and saving money.
  • Pre-Negotiation  Advisors can negotiate potential medical costs before a procedure. When members provide a written estimate showing the bill will likely total over $2,000, Advisors will pre-negotiate the potential medical bills easing stress and saving money.
  • Results  Karis360 has unparalleled results negotiating discounts. Members can see an average of 40-70% savings after insurance has been applied.

Surgery Saver

Each Karis360 member has access to an experienced Advisor who researches up to five surgical facilities for non-emergency procedures in the member’s area with information regarding cost, quality, availability and physician privileges.

  • Results  With Surgery Saver, members see an average savings of $13,000. Advisors have found a 66% difference between the highest and lowest quoted surgery costs between facilities.

Chaplaincy

On-staff Chaplains are available to spend time with members on the phone, listening and providing support. Sustaining, guiding and healing, Chaplains help members find answers and direction.

Note: Karis360 is not insurance and does not provide funds to pay for bills. This is a best-efforts service. Despite Karis360’s diligent efforts on member’s behalf, some providers refuse to make accommodations to help resolve outstanding medical bills.