One Call Care’s Specialty Network Solution
As the nation’s largest diagnostic imaging network, One Call Care offers PPO access to a specialty panel of over 3,000 high-quality radiology imaging centers nationwide. Each imaging center and radiologist that participates in our network is credentialed to rigorous quality standards. Since 1993, One Call Care has been the preferred solution for ensuring access to high-quality radiology testing at lower cost for participants.
Savings Benefit
Our network providers typically average 20% to 50% less than the usual costs for radiology testing. That means reduced out-of-pocket costs and significantly lower claims expenses for participants and covered dependents. In an ongoing effort to maximize your healthcare dollars, One Call Care ensures these test remain affordable for all members.
Savings Example*
| Scan | Average Charge | Average OCC Cost | Percent Savings | Dollar Savings |
|---|---|---|---|---|
| MRI | $1600 | $800 | 50% | $800 |
| CT | $900 | $500 | 45% | $400 |
| Other | $3000 | $1700 | 45% | $1300 |
Convenient Scheduling Service
One Call Care’s Specialty Diagnostic Network broadens your health care choices and saves you money by providing advanced radiology discounts whenever you use One Call Care participating providers.
Get Your Test Results Online in 6 Easy Steps!
Order Test Online
Find a Test or Wellness Profile using the Test Links. Your first purchase creates a MyMedLab account and Personal Health Record (PHR).
Our Doctor Approves
The MyMedLab Physician in your states reviews your order and approves it. The approved Digital Lab Order (DLO) is automatically uploaded into your secure Personal Health Record.
Print Lab Order
You receive an email within 2 hours that your order is complete. Using the link in the email, you log in to your Personal Health Record and print your DLO.
Visit Local Lab
Using the Locations tab, you locate a collection site in your area. Take the printed DLO to the collection site, at your convenience, no appointment required. Have your sample collected.
View Results Online
After your test results are reviewed by a MyMedLab Physician, you will receive an email notifying you that your results are ready. Simply log into your secure, online PHR to view your results.
Buy Expert Review
Once results are complete, you can show the results to your doctor, or purchase a result review with a growing list of experts worldwide to: ask questions, identify risk factors and help you plan to move forward with your personal physician.
Discount Prescription Drugs
This program allows you to easily save an average of 20% off prescription medicines. (Save the most on generic medicines.) This is NOT insurance. Rather, it is a way for you to get discounted pricing on commonly used prescription medicines at participating retail pharmacies nationwide.
Your cost for medicine will be the lower of:
- The discount price offered through this program; or
- The pharmacy’s retail price.
This means you are assured the lowest price in that store, at the time you purchase the medicine.
Participating Retail Pharmacies
The CVS Caremark contracted drug discount network extends across the United States and consists of more than 60,000 participating retail pharmacies. CVS Caremark provides excellent national and regional coverage by offering a large and stable pharmacy network with proven accessibility.
Visit www.cvshdrx.com to locate participating pharmacies and access the online drug pricing tool. The drug pricing tool will assist you in anticipating your potential drug costs.
The CVS Caremark retail pharmacy network pharmacists are aware of the discount rates CVS Caremark offers and have agreed voluntarily to participate in the discount program, since it helps increase total sales volume within their stores. And CVS Caremark provides a Pharmacy Help Desk to answer questions from participating pharmacists.
Your HD Protection Plus plan includes the PHCS Network through MultiPlan, Inc. You now have access to the largest primary PPO (Preferred Provider Organization) in the nation, which offers you:
Choice - Broad access to nearly 4,400 hospitals, 79,000 ancillaries and more than 700,000 healthcare professionals.
Savings - Negotiated discounts that result in significant cost savings when you visit in-network providers, helping to maximize your benefits. A PHCS logo on your health insurance card tells both you and your provider that a PHCS discount applies.
Quality - MultiPlan applies rigorous criteria when credentialing providers for participation in the PHCS Network, so you can be assured you are choosing your healthcare provider from a high-quality network.
Find a PHCS Network Provider
MultiPlan can help you find the provider of your choice. Simply call (888) 371-7427 Monday through Friday from 8 a.m. to 8 p.m. (Eastern Standard Time) and identify yourself as a health plan participant accessing PHCS Network for Limited Benefit plans. You may also search online at www.multiplan.com:
- Click on the Search for a Doctor or Facility button
- Indicate that you have the PHCS Limited Benefit Plan logo on your ID card (found in Front of Card/Other network logos section)
- Follow the prompts to enter your search criteria
If you are currently seeing a doctor or other healthcare professional who does not participate in the PHCS Network, you may use the Online Provider Referral System in the Patients section of www.multiplan.com, which allows you to nominate the provider in just minutes using an online form. When you complete the form, MultiPlan will contact your nominee to determine whether the provider is interested in joining. If so, they will follow up to recruit the provider.
Confirm Participation in the PHCS Network
It is your responsibility to confirm your provider or facility’s continued participation in the PHCS Network and accessibility under your benefit plan. When scheduling your appointment, specify that you have access to the PHCS Network through the HD Protection Plus Plan, confirm the provider’s current participation in the PHCS Network, their address and that they are accepting new patients. Please also be sure to follow any preauthorization procedures required by your plan (usually a telephone number on your ID card). In addition, to ensure proper handling of your claim, always present your current benefits ID card upon arrival at your appointment.
Please note: MultiPlan, Inc. and its subsidiaries are not insurance companies, do not pay claims and do not guarantee health benefit coverage.