Find a MultiPlan Limited Benefit Plan Network Provider
MultiPlan can help you find the provider of your choice. Simply call MultiPlan's Customer Service Monday through Friday from 8 a.m. to 8 p.m. (Eastern Standard Time) and identify yourself as a health plan participant accessing MultiPlan Network for Limited Benefit plans. You may also search online at www.multiplan.com:
- Click on the Search for a Doctor or Facility button
- Indicate that you have the MultiPlan Limited Benefit Plan logo on your ID card (found in Front of Card/Other network logos section)
- Follow the prompts to enter your search criteria
If you are currently seeing a doctor or other healthcare professional who does not participate in the MultiPlan Limited Benefit Plan Network, you may use the Online Provider Referral System in the Patients section of www.multiplan.com, which allows you to nominate the provider in just minutes using an online form. When you complete the form, MultiPlan will contact your nominee to determine whether the provider is interested in joining. If so, they will follow up to recruit the provider.
Confirm Participation in the MultiPlan Network
It is your responsibility to confirm your provider or facility’s continued participation in the MultiPlan Limited Benefit Plan Network and accessibility under your benefit plan. When scheduling your appointment, specify that you have access to the MultiPlan Network through your Health Depot membership plan, confirm the provider’s current participation in the MultiPlan Limited Benefit Plan Network, their address and that they are accepting new patients. Please also be sure to follow any preauthorization procedures required by your plan (usually a telephone number on your ID card). In addition, to ensure proper handling of your claim, always present your current benefits ID card upon arrival at your appointment.
Please note: MultiPlan, Inc. and its subsidiaries are not insurance companies, do not pay claims and do not guarantee health benefit coverage.