Your membership plan includes the First Health Limited Benefit Network. You now have access to a premier national network, which offers you:
Broad Access - Choice of nearly 5,100 hospitals, 110,000 ancillaries and more than 695,000 healthcare professionals.
Great Discounts - With average savings of 32-52%** for the most commonly used medical providers/services, Health Depot members benefit from lower out-of-pocket costs through the First Health Network.
Consistent Quality - As a PPO network accredited by the National Committee for Quality Assurance (NCQA), First Health is known for network stability. In fact, 99 percent of our hospitals and 94 percent of our physicians are retained year after year.*
Find In-Network Providers and Facilities
First Health has made finding a health care provider even easier! With the improved Provider Online Search tool, you can quickly and easily locate network providers and make educated health care choices. Go to www.firsthealthlbp.com and follow the steps below to search for a provider and create a provider directory.
If you need more help, select “Contact Us” on the lower left side of the web page to submit an online request. First Health’s Customer Service team will get back to you within 48 hours. Or, you may call (800) 226-5116 Monday through Friday from 8 a.m. to 8 p.m. (Eastern Time). Identify yourself as a health plan participant accessing First Health Limited Benefit Plan Network.
Confirm Participation in the First Health Network
Always check with the provider’s office before scheduling an appointment or getting services and confirm that they are still a participating provider in the First Health Limited Benefit Plan network. Participating physicians, hospitals and other health care providers are independent contractors. They are neither agents nor employees of First Health. The availability of any particular provider cannot be guaranteed. Provider networks are subject to change.
* Network statistics as of December 2017 First Health Data Warehouse.
** Savings shown represent average savings achieved from actual claims data set representative of 12 months of claims history. Discounts do not account for any savings based on benefit plan design or member responsibility. Actual discounts vary by provider and specific geographic locations.
First Health is a brand name of First Health Group Corp. First Health Group Corp. is an indirect, wholly owned subsidiary of Aetna, Inc.